3 weeks · small-purchase sized
AI workflow assessment
Five to ten prioritized workflows, an ROI model built from your own volumes, data and risk scores, and one recommended 30–60 day pilot.
The assessmentBack-office AI operations · State, local & education
Automate the back office. Keep the decision.
Munivera finds the administrative workflows that cost your agency the most staff time, builds a secure pilot in 30 to 60 days inside your own environment, and keeps a named employee on every consequential decision.
- SDVOSB Infivium Solutions LLC, SBA-certified
- 14 years as a warranted federal Contracting Officer
- Your tenant We don't host agency data
- 30–60 days from kickoff to a working pilot
- Small-purchase sized three-week assessments fit common thresholds
§ 01 The work
The back office is where the staff time goes.
Invoices waiting in shared inboxes. Permit backlogs. Records requests measured in weeks. The one person who knows where the policy is. Munivera starts there: finance, the clerk's office, procurement, HR and the document-heavy work around them.
We start with one workflow, measured: annual volume, minutes per item, labor rate and how much of it a pilot could take on. Then we build that pilot in your environment, with your employee on the signature, and measure it again.
Specific workflows, not a citywide chatbot. Every engagement names the workflow, the system of record and the person who approves the output.
§ 02 Where agencies start
Four ways in. One measured workflow each.
45 days
Government knowledge assistant
Cited answers over your ordinances, policies, contracts, minutes and SOPs, so staff check the source before they act.
The assistant45–60 days
Document processing automation
Intake, extraction, classification and routing for accounts payable, permits, grants or records requests, with drafts an employee reviews.
Document processing3–4 weeks
AI governance and readiness
An approved-use policy, data classification, risk tiers and employee-review rules your CIO and counsel can stand behind.
GovernanceThe credential behind the work
14yearsas a warranted federal Contracting Officer, signing contracts and defending the files. That's why every Munivera agent leaves the decision with your employee.
30–60 days from kickoff to a working pilot in your tenant
1 step of every pipeline is the model; the rest is testable software
0 agency documents hosted on Munivera infrastructure
§ 03 Deterministic by design
Most of the system isn't AI. That's the point.
Adjectives can't be verified. Architecture can. In a Munivera system the model does one bounded task, and ordinary, testable software does everything else.
Intake
Rules check the request is complete before work starts.
Retrieve
Existing permissions decide what may be read.
- The only AI step
Model
Extract, draft or summarize. One task, bounded.
Validate
Code checks the output against the source.
Approve
A named employee signs. The model never does.
Software handles
- Intake validation and completeness checks
- Routing and approval rules
- Permissions, inherited from source systems
- Every calculation in the ROI model
- Audit logging and retention
The model handles
- Extracting fields from documents
- Drafting text for employee review
- Summarizing and citing source material
Always behind a validation check. Always ahead of a named signature.
§ 04 Work
Built for the people who sign.
Shipped through review
AI products inside a government contractor
A portfolio of AI-enabled acquisition tools that had to survive security, legal and records review before anyone used them.
Brian Hadley, Director of Product / Innovation Lead, CACI International§ 05 How an engagement runs
Assess. Pilot. Deploy. Operate.
Outcomes, not hours. The first purchase is a three-week assessment, and nothing scales until a before-and-after is measured.
- 3 weeks
Assess
Inventory the workflows, time them with the staff who do them, and score each on data, integration, records and political risk. Leave with one recommended pilot.
- 30–60 days
Pilot
One workflow in your tenant, with an evaluation set built from real cases and a before-and-after metric.
- 3–6 months
Deploy
SSO, permissions, integrations, audit logging, training and exit documentation your team owns.
- Monthly
Operate
Evaluations on every model or prompt change, connector care, and cost and accuracy monitoring.
If a step can be a rule, it is a rule, not a prompt.
§ 06 Where AI projects stall
The problems we're brought in to close.
i.Staff already use AI chat tools, with no policy.
Governance comes first: an approved-use policy, data classification, risk tiers and employee-review rules your CIO and counsel can stand behind. Then a sanctioned pilot replaces the shadow use.
ii.Every demo looked great. None of them passed IT review.
We deploy into your Azure and Microsoft 365, AWS or Google Cloud tenant, with your SSO, retention and logging. The architecture is the governance: the model is one bounded step, behind validation and ahead of a signature.
iii.Invoices and forms pile up in shared inboxes.
Document processing takes the intake, extraction and routing off staff, and leaves them a draft to check. Volume and minutes are measured before the pilot starts, so the result can be checked too.
iv.Only one person knows where the policy is.
A knowledge assistant answers from your approved documents with citations, under your existing permissions. If the procedure isn't written down yet, we write it first: an assistant can't cite a rule nobody wrote.
v.Nobody can say what the AI budget bought.
Every pilot starts with a baseline and ends with a before-and-after on the same workflow. If the numbers don't justify production, the recommendation says so.
§ 07 Do the math
Put a number on one workflow before anyone buys anything.
What one workflow is worth
volume × minutes × rate × automation share
For scale: 20,000 invoices at ten minutes each is about $97,500 a year of staff capacity, at $45 an hour and 65% automation.
Run the ROI calculatorHow the assessment scores it
value + data + integration + records + politics
The biggest number doesn't always win. The pilot is the workflow that is both valuable and safe to automate first.
Read the method§ 08 Insights
Notes on AI in the back office.
§ 09 Questions
Questions agencies ask about back-office AI.
- What does Munivera do?
- Munivera builds back-office AI for state, local and education agencies. We find the administrative workflows that cost the most staff time, build a secure pilot in 30 to 60 days inside the agency's own cloud tenant, then deploy and operate it with a named employee approving every consequential action.
- Which back-office workflows can AI help with in government?
- The ones with volume and documents: accounts payable invoices, permit intake, public records requests, requisitions, grant reporting, board packets, contract files and staff policy questions. A three-week assessment measures each one and recommends a single pilot.
- Where does our agency's data go?
- It stays in your tenant: Azure and Microsoft 365, AWS or Google Cloud. Munivera doesn't host agency data or keep copies, and every prompt, retrieval and output is logged and kept on your records schedule.
- How long until we see results?
- The assessment takes three weeks and builds the ROI case. The pilot that follows takes 30 to 60 days and ends with a before-and-after measurement on that one workflow, so you see results within about a quarter of starting.
- What does the first engagement cost?
- Rates are proposed, not published. The three-week AI workflow assessment is sized to fit common small-purchase thresholds, so most agencies can buy it without a formal solicitation.
- Is Munivera a small or veteran-owned business?
- Yes. Munivera is the government operations practice of Infivium Solutions LLC, an SBA-certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran-Owned Small Business (VOSB), in business since 2012. UEI MLEXHJ5PZZZ8, CAGE 9DLZ9.
§ 10 Ask an AI
See what Munivera could do for your agency.
Pick a question and open it in the AI assistant you already use. It reads our site and explains, for your organization, where we could help and how.
I work at a state, local or education agency. Read https://munivera.com and https://munivera.com/llms.txt, then explain how Munivera could help my organization free up staff time in the back office (invoices, permits, records requests, policy questions) without putting our data or decisions at risk. What would we get, how quickly, and why is Munivera a strong fit for government? Link the pages you used.
Ask ChatGPT (opens in a new tab)
Ask Claude (opens in a new tab)
Ask Perplexity (opens in a new tab)
Ask Google AI Mode (opens in a new tab)
Opens the assistant in a new tab with the question filled in. The answer comes from that service, not from Munivera.
Contact
Start with one workflow.
Tell us which workflow eats the most staff time, and which system it lives in. Brian Hadley reads every request and replies within one business day.
Request received.
It's in the Munivera inbox. Brian will read it and reply by email to set a time to talk.
Read the work while you wait